Terms and Conditions

RETURNS

45-day return policy. You have a full 45 days from the date of purchase to return our products for a refund for any reason whatsoever. Returned items must be returned in the same condition that they were received. You will receive a full refund less a 10% restocking fee on all returns. Special bulk orders may not be returned.

WARRANTY

We will refund items that have manufacturers defects up to 3 months after purchase. Please note that bulk medals are for mass distribution and may tarnish over time. If bulk medals are worn against the skin, finish and silver plating may eventually wear away. These effects are not covered under warranty.

SHIPPING

Most orders ship within 24 business hours and will arrive within 2-5 business days. A minority of orders may take up to 10 days to arrive. If you need faster shipping, please contact us by telephone. We do accommodate international shipping on a case by case basis. Please contact the office for more information.

CANCELLATIONS

Orders may be cancelled before the order has shipped. Once the order has shipped, the return policy above applies. Special order items cannot be cancelled once produced or shipped from our manufacturer.

DONOR BENEFITS TAX INFORMATION

Under IRS rules, “If you receive a benefit as a result of making a contribution to a qualified organization, you can deduct only the amount of your contribution that is more than the value of the benefit you receive. However, “certain membership benefits can be disregarded. Both you and the organization can disregard the following membership benefits if you get them in return for an annual payment of $75 or less. 1. Any rights or privileges … that you can use frequently while you are a member, such as:

a. Free or discounted admission to the organization’s facilities or events, … and d. Discounts on the purchase of goods and services.”

While we suggest a donation of $15 a month or $180 per year from all of our Supporting Partners, a Partner’s Membership becomes active if they provide either a monthly donation of $10 or more (without commitment), or $75 in a year, whichever comes first. As a All Partners who also have active Memberships qualify for access to our discounted prices found in our Members Only store.

As such, all Partner pledges are 100% tax deductible to the full extent of the law.